If you are a consumer in the United States, Paaawow Privacy Policy (referred to as “this Policy”) describes how Paaawow Technology Inc. and its affiliates (referred to as “Paaawow”, “our”, “we” or “us” in this Policy) collect, use, share, and protect your personal data, what choices you have relating to your personal data, and how you can contact us. Your use of this Platform indicates you agree to our collection, use and disclosure of your information as described in this Policy.
We take your privacy seriously.
This Policy applies to the personal data that Paaawow collect and process when you interact with us as a customer, including when you interact with our websites, digital experiences, stores, online or offline events, promotions, or one of our other products or services, all of which are part of Paaawow’s “Platform” and direct to this Privacy Policy. This Policy also applies to the personal data that Paaawow processes when you subscribe to receive marketing communications from us, communicate with us or engage with us via our Platform, or participate in contests, sweepstakes, and surveys.
Paaawow may provide you with additional privacy notices that will apply to certain personal data collected and processed by us. For example, we may provide additional notice to provide more specific information if you choose to take advantage of a particular partner promotion. This Policy does not apply to your personal data if you work for us as an employee or independent contractor, apply for a job at Paaawow, or interact with third party partners or websites that are linked to or accessible from Paaawow’s Platform.
Paaawow collects personal data directly from you, automatically when you use our Platform or interact with us, and from third parties. The definition of “personal data” depends on the applicable law of where you reside.
In some cases, we will collect and use your personal data from third parties (for example, Meta, X, Apple ID, etc.) within the scope of your consent. We process your personal data in accordance with the contracts signed with third parties and relevant laws and regulations. Please read the third party’s personal data protection policy and user agreement in detail. If you refuse a third party to collect and use your personal data when providing services, you may be unable to use some of our functions.
In other cases, we may also use automated means to collect information. For example, we may use browser cookies and other similar technologies on our website. This information will not be used for any purpose other than those stated in this Privacy Policy. You can manage or delete cookies according to your preferences.
Please note that if you actively provide your personal data (such as seeking customer service, etc.) on our website, mobile Internet applications, etc., you agree that we will, to the extent necessary, based on your needs, process the relevant personal data you actively provide.
When we talk about “Personal data” in this Policy, we are talking about the personal data defined in applicable law in the USA, which referred in this Policy.
Paaawow collects, uses, discloses, and otherwise processes the personal data we collect for the following business and commercial purposes:
When using some channels and services, you may choose to register/log in to a Paaawow member account as needed so that you can enjoy more optimized products/services. In the Paaawow member account function scenario, the personal data we collect and its uses are as follows:
| Functional Scenario | Collection Purpose and Usage |
|---|---|
| User registration and login | When registering a user account, we need you to provide your email address, and a login password that will serve as your identity credential when signing in. If you choose to log in through Google, X, Facebook, or Apple, we will additionally receive the profile information returned by that provider (avatar, nickname, associated email, access Token, idToken, and authCode) to create or link your account. |
| Device binding and activation | After you complete the registration of our member account, we recommend you to provide your rough location information, which will help us understand you better and provide you with a better shopping and service experience. To verify your device identity and secure your account, we will also collect your Device MAC address, IMEI, Device serial number, and Identifier for Vendor (IDFV) when you submit this information. |
| Location tracking | If you use the location tracking service, we need to collect your pets’ geographic coordinates and travel trajectory. We have to notice that if you are accompanying with your pets, we may also collect your location information. |
| Health monitoring | If you use the health monitoring service, we need to collect your pets’ activity data, body temperature and heart rate to let you know the basic health condition of your pets. |
| Photo and Social sharing | If you use photo and social sharing service, we may need to collect your photo, photo timestamp, device model, geolocation, video content, comments, your like, etc. If you intend to use our taking picture function, we need to request your camera access; meanwhile, if you intend to upload the photo directly, we need to request your photo library access. |
| IMessage | If you use IMessage service, we need to collect your message content, timestamps, recipient ID and attachments. Please notice that IMessage service is used for you to communicate about your pets and relevant matters. We cannot control the users’ act directly; therefore, if you think that any message you received are not legal, acceptable or unfriendly, please contact with us. |
| Sound Identification | When you use the Sound Identification feature, we will collect and process your pet sound data so we can analyze the audio patterns and return the identification results you requested. To enable this feature, we also require permission to access your device microphone. |
| Customer support | If you have any questions or doubts, you can contact with us. In order to respond you reasonably, we need to contact details, order history, communication content. |
| Information Notification | We will notify you the information about the activities, new products, etc. In order to protect your personal data and if you do not want to accept the information, you can close such notification. |
| Data analysis & sync | When you use our product, we may collect your usage frequency, usage time, device settings, and relevant historical records so that we can personalize in-App recommendations, troubleshoot device behavior, and help you review past interactions within the App. |
| Image Identification | When you use our AI camera or photo-related features, we will collect the original photos you take, the edited photos you generate, the photo timestamps, and your device model so we can process the images and deliver the requested effects. To enable these services, we also need your permission to access the camera and Photos App, which lets us take pictures and store them securely within the App. |
| Virtual figure generation | When you use the Virtual figure generation feature, we need access to your camera and Photos App so you can take and upload the original photos required for the generation process. |
| Video Identification | When you use the training feature, we will process the videos you upload so we can generate pose tags, expression tags, body language tags, and skeletal position tags. To provide this feature, we also require permission to access your Photos App when you select a video. |
| Local file caching and storage | To speed up repeated usage and support offline access, certain files you open or download in the App may be cached locally on your device; these cached files stay on your handset only and are cleared when you remove the App data or delete the App. |
| System push notifications | When you enable system push notifications, we generate and store a push token and Identifier for Vendor (IDFV) associated with your device so we can deliver alerts, reminders, and service updates that you have opted to receive. |
Including registration, attendance, connecting you with other event attendees, and contacting you about relevant events and services.
We use information to better understand how consumers engage with the Platform and our products and offerings, including consumer behavior and preferences. We administer surveys and questionnaires, such as for market research or member satisfaction purposes. We also use information for other research and analytical purposes, such as to evaluate and improve our Platform and business operations, to develop services and features, and for internal quality control and training purposes. For example, we may use information about how consumers engage with Paaawow.com to search for and find products, to better understand the best ways to organize and present product offerings in our storefront.
We use the personal data you provide to us to operate, improve, and maintain our business, products, and services. We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Platform. We also use information to consider and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions such as financings, and as related to the administration of our general business, accounting, auditing, compliance, recordkeeping, legal and other internal functions.
We use information to protect the Platform and our business operations; to protect our rights or those of our stakeholders; to prevent, detect and investigate actual or suspected fraud, abuse, illegal use, unauthorized or illegal activities and access and other misuse; and where we believe necessary to investigate, prevent or take action regarding situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms of Use.
We may also use your personal data as part of legal proceedings, to respond to legal process, and to comply with court orders, governmental requests, or applicable law.
We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.
The Platform is not directed towards, and we do not knowingly collect, sell, or share any personally identifiable information from or about children under applicable laws. If you become aware that a minor (according to applicable laws) has provided any personal data to us while using our Platform without the consent of a parent or guardian, please email us at the contact details below, and we will investigate the matter and, if appropriate, delete the personal data.
We disclose your Personal data with the following categories of third parties to help us use your Personal data, as described above.
Paaawow’s vendors, and service providers. We may disclose personal data to our service providers, vendors and others for business purposes and to perform functions on our behalf (such as those who process orders, perform shipping and deliveries; host, manage and service our data; provide technical support or logistics services; secure our Platform; distribute emails; perform research and analysis; manage brand and product promotions; and administer certain services and features on our Platform).
Law enforcement agencies, public authorities or other judicial bodies and organizations. We may also share your Personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
These types of sharing of your personal data may be deemed a “sale” or “sharing” of your personal data under California privacy laws.
California privacy laws define a “sale” as disclosing or making available personal data to a third party in exchange for monetary or other valuable consideration, and “sharing” broadly includes disclosing or making available personal data to a third party for purposes of cross-context behavioral advertising or with affiliates and business partners. We does not disclose, sell, share, or rent your personal data to third parties in exchange for money or compensation. Further, we do not “sell” or “share” sensitive personal data, nor do we “sell” or “share” any personal data (except their birth date) about individuals who we know are under the age of 16.
As described above, we use your Personal data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by sending email to [support@paaawow.com].
Subject to applicable law and depending on where you reside, you may have some rights regarding your personal data, including but not limited to:
If you would like to exercise the aforementioned rights, please use the route provided in our Platform or contact us through the contact information below.
We adhere to retention policies for the personal data we collect to ensure that it is not retained longer than necessary for the intended purpose. Different retention periods are applied to the various types of personal data collected by us in accordance with the service needs and regulatory requirements. Meanwhile, such personal data collected is retained in the territory of the USA.
We use a variety of technical, administrative, and organizational security measures, including encryption and authentication tools in certain circumstances, that are intended to protect your personal data. Please be aware that despite our efforts, no data security measures can guarantee security. You can help keep your data safe by taking reasonable steps to protect your personal data against unauthorized disclosure or misuse.
Our website will use cookies and other methods to collect your mobile device identifier and combine the above information with information provided or generated when you use other products or services. Please kindly notice that we only use cookies to collect relevant personal data to provide the services, but we will not retain any relevant personal data we collected.
In order to provide a comprehensive overview of the list of third parties that access your web browser, we recommend that you install a web browser plug-in that enables this purpose. You can also choose to have your computer warn you each time a cookie is being sent, or to turn off all cookies. You can do this through the browser settings on your browser and device. Each browser is slightly different, check your browser help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not be able to use many of the features that help our Platform run more efficiently, and some of our services may not function properly.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the information below:
Email: [support@paaawow.com]